📜 Privacy Policy – Olin Plumbing

Effective Date: August 19, 2025

Olin Plumbing ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website, or communicate with us.

Information We Collect

Directly from you: Name, phone number, email, address, service details, payment information.
Automatically: Website browsing data (IP address, pages viewed, browser type).
From service interactions: Appointment requests, phone calls, and text communications.

How We Use Your Information

To schedule and complete plumbing services.
To send service updates, billing information, and appointment reminders.
To improve customer service and communications.
To comply with legal obligations.

We do not sell or share your information with third parties for marketing or promotional purposes.

SMS/Text Messaging

By providing your mobile number, you agree to receive service-related text messages (such as scheduling, dispatch updates, and job follow-ups). Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Cookies & Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You may disable cookies in your browser settings, but some features may not work properly.

Security

We take reasonable steps to protect your information. However, no system is 100% secure. We encourage you to safeguard your account information and devices.