We Send Real Plumbers and Not Service Technicians

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Hello My name is Derek Olin

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I'm the owner of Olin Plumbing here in Tampa, Florida.

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If you've seen our website

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and or our trucks, you'll notice on the side it says

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we send plumbers, not service technicians.

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Well why is that?

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I started in the trade back in 1970 uhh...

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and came up through the trade and um...

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worked as an apprentice and then a journeyman plumber

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and took my masters in 1983.

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The plumbing trade has been very good to me,

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and I take great pride in being a plumber.

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I want my men to have the same pride

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in the trade as I have.

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We all get classified in life and and my classification is plumber.

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Actually, my classification is master plumber.

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Uhh... I've given

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48 years of my life to this trade and uhh...

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for somebody to call me a technician.

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Uhh... That's like calling a doctor an orderly.

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But, we do have the people out there that are

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in the trade and they are technicians.

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We have a company here in town that uhh... advertises

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uhh... that they need um... plumbers and HVAC techs.

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No experience necessary.

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We will train.

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There's been uhh... plumbing companies that I've sat with the owners

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and they've told me they hate the word... um...

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I've told them I hate the word technician

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and they've told me they hate plumbers.

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And uhh... I ask them why.

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He says because plumbers fix stuff.

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Technicians sell stuff.

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So this tells me that all they're worried about,

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they're really not worried about the trade.

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They're not worried about the type of work that they do.

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All they're worried about is the uhh...

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is the dollar that's coming into their shop.

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Plumbers care, I believe.

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You know, they they they go in with good intentions to to repair

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uhh... and maintain your plumbing system

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where a technician is basically just going in to

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sell you stuff!

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To get as much money out of you

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as as he possibly can and then move on.

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I don't know, I just I just don't don't have it in me.

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I, I'm, I'm a plumber.

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And and the people I send to my... uhh... out out to your homes are plumbers.

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They might not be masters like myself, but they're journeymen plumbers.

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And if they have a problem they have a master plumber

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that they can uhh... call up.

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I go out to jobs um...

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That that can't be uhh... figured out.

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And sometimes I can't figure them out.

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But,

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uhh... at at at least we're doing our absolute best,

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uhh... with the knowledge that we do have uhh... in the trade

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to correct your plumbing issue and uhh... get your life back in order.

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So, we send plumbers, not service technicians.